Where to go when you need help with Strata in WA

This article about where to go for help with your WA strata questions has been provided by Strata Community Association (WA).

Trying to find answers to your burning strata questions can be challenging, particularly when it relates to the Strata Titles Act.

As the Strata Titles Act is a piece of legislation, answers to questions you may have on this might be considered legal advice, which is why it can be challenging to get an answer even when it seems like a simple question.

Read More: Q&A Why are we still referring to the Strata Titles Act 1985?

To know where to reach out for help, it’s important to understand the different bodies involved in strata.

Landgate

Landgate operates as a statutory authority and is accountable to the Minister for Lands. Landgate administers the Strata Titles Act and has a useful guide on interpreting this Act.

When to contact Landgate

Landgate has a phone, webchat, and email channels where customers can access guidance in relation to strata documentation. Landgate can also provide information to assist strata participants in understanding their rights, responsibilities, and obligations, as well as strata scheme restrictions.

State Administrative Tribunal (SAT)

SAT has jurisdiction over strata title disputes and can make orders to settle strata disputes. SAT is the go-to place for strata disputes, with the exception of recovering unpaid levies, which remains with the courts.

When to contact SAT

SAT is not able to provide advice on strata title matters. SAT is a decision making body and only deals with applications made under the Strata Titles Act.

Strata Community Association (WA) (SCA (WA))

Strata Community Association (WA) is the peak industry body for strata management in Western Australia. All strata managers, support staff, and strata service suppliers can become an SCA (WA) member.

When to contact SCA (WA)

SCA (WA) is not able to provide advice on strata title matters. SCA (WA) has instead created an owner subscription, where owners can stay up to date with the latest strata news, fact sheets, and education available.

SCA (WA) offers low-cost, introductory training for owners covering the basics of strata and some of the most frequently asked questions. These sessions range from Committee Training to Owner Financials. To stay up to date with the latest events and information, become an SCA (WA) subscriber!

Consumer Protection

If a strata manager is also a real estate option, the strata company has the option to approach Consumer Protection for assistance.

LookUpStrata

LookUpStrata has a suite of information distributed freely to an audience of regular readers. Whether this is via a Webinar, magazine, or a newsletter, the information provided is reliable and easy to understand.

Read more: How to submit a WA strata question to the LookUpStrata Team.

Strata Community Association (WA)

This post appears in the February 2022 edition of The WA Strata Magazine.

Have a question about where to get help for WA strata questions or something to add to the article? Leave a comment below.

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Read Next:

• WA: Q&A Can one owner stop a senseless strata decision?
• WA: Q&A Strata Council: Roles and Responsibilities

Visit our Strata Information WA page or submit your WA strata question to our site.

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