Let’s see, can you tow a car from visitor parking in Queensland? This article and Q&A about strata car parking in Queensland has been supplied by Frank Higginson and Chris Irons, Hynes Legal.
Table of Contents:
- QUESTION: What is the correct procedure for towing offending vehicles if and when the offender has failed to comply with a direction to remove the vehicle?
- QUESTION: What is the correct procedure for towing offending vehicles if and when the offender has failed to comply with a direction to remove the vehicle?
- ARTICLE: If a body corporate decides to tow a vehicle, they must act reasonably
- QUESTION: As building managers, we’ve been instructed by the committee to organise the towing of cars if they stay in visitor parking longer than 2 hrs. Can an owner of a towed vehicle take action against us?
- QUESTION: A resident or visitor has been parking in my allocated parking space. What can I do? Can we tow the car given that the car is parking in my space for more than 24hours?
- QUESTION: Our Body Corporate is constantly threatening to tow residents who park in designated visitor parking. Can they actually tow residents’ cars or is this just scare tactics?
- QUESTION: Can my body corporate put wheel clamps on a vehicle parked in visitor parking?
- QUESTION: Do the recent tow truck legislation changes alter whether the body corporate can tow a car from visitor and other strata car parking areas?
- QUESTION: How do you remove an abandoned car on your property? Can we tow the car?
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Question: Can a building caretaker legally withhold contact information for a former tenant, especially when it’s necessary to enforce body corporate bylaws regarding abandoned vehicles?
The building caretaker refuses to provide the phone number and email address of a previous tenant who left their car on the body corporate premises. The bylaws clearly state that the car can be towed. The committee wants to contact the car owner to allow them to remove the vehicle before it’s towed. Can the building caretaker refuse to provide the information?
Answer: How did the caretaker come into the knowledge of the contact details?
I think it starts with how the caretaker came into the knowledge of the contact details. If it was acting as an agent for the owner with respect to the letting of the property, it probably is private information. If this was the case, the committee should ask the owner to direct the caretaker (as an agent) to provide it.
If the caretaker did not manage the lot, it is more likely the information came into the caretaker’s possession as caretaker for the body corporate, and it is more likely to be capable of being handed over. Still, it would depend on the factual background. A visit to the local police station to ask for the information might also assist.
Frank Higginson
Hynes Legal
E: frank.higginson@hyneslegal.com.au
P: 07 3193 0500
This post appears in the December 2024 edition of The QLD Strata Magazine.
Question: What is the correct procedure for towing offending vehicles if and when the offender has failed to comply with a direction to remove the vehicle?
I chair the committee for a light industrial/storage facility. Owners and tenants park unregistered vehicles for extended periods in visitor parking and common areas. Do we have the authority to tow the vehicles?
Our CMS has been updated to include a regulation on ‘goods and chattels’ left in common areas. We are updating the CMS to include the right to tow vehicles.
What is the correct procedure for removing offending vehicles if and when the offender has failed to comply with a direction to remove the vehicle?
Answer: While a corporate body ‘can’ tow, they should also consider whether they ‘should’ tow and the consequences.
The new laws that commenced on 1 May 2024 give bodies corporate the ability to tow. Here is section 163A:
163A Towing motor vehicles from common property
- Nothing in this Act prevents a body corporate for a community titles scheme from towing a motor vehicle from the common property for the scheme under another Act or otherwise according to law.
- If a motor vehicle owned or operated by the owner or occupier of a lot included in the scheme and parked in contravention of a by-law for the scheme is towed by the body corporate, the body corporate is not required to comply with a requirement under chapter 3, part 5, division 4.
- In this section—
motor vehicle see the Transport Operations (Road Use Management) Act 1995, schedule 4.
Looking at the above, where that leaves you, it would seem, is that the body corporate can tow, and can tow without having to go through the usual by-law contravention process. That’s so long as it is a ‘motor vehicle’ as defined, namely:
- motor vehicle means a vehicle propelled by a motor that forms part of the vehicle, and—
- includes a trailer attached to the vehicle; but
- does not include a low powered toy scooter, a motorised mobility device, a personal mobility device or a power-assisted bicycle.
I suggest you try and get some consensus and cooperation in the first instance from all owners and tenants. Perhaps a warning to let them know the law has changed around towing from a strata scheme. I know several bodies corporate are going down the ‘warning first, tow second’ path at the moment. That would ideally be in writing. Remember, while a body corporate ‘can’ tow, they should also consider whether they ‘should’ tow, and what the consequences will be. For example, will towing result in putting owners and tenants offside and thus create additional disputes and costs?
This is general information only and not legal advice.
Chris Irons
Strata Solve
E: chris@stratasolve.com.au
P: 0419 805 898
This post appears in the June 2024 edition of The QLD Strata Magazine.
Article: If a body corporate decides to tow a vehicle, they must act reasonably
This new legislation has taken a few steps in relation to towing. The first step is to recognise towing explicitly. And that’s a new thing. The legislation now provides that, yes, the body corporate can tow. But the process around that is the interesting thing.
In effect, the body corporate doesn’t need to go through the usual by-law enforcement process before it tows a car. It doesn’t need to go through conciliation, issuing form 1s or form 10s, applying to the Commissioner’s Office for an order that the car be towed and then wait for whatever period it takes for that order to arrive. This has always been the issue because waiting six months for an order to tow a car is unrealistic.
The government has basically said, ‘Go for it!’. You’ve got to comply with whatever the laws might be, which is the Transport Operations and Road Use Management Act, which relates to signs implying consent and all that stuff, which we’re not talking about today. You can only tow owners and occupiers under the BCCM Act. You can’t tow third parties under the BCCM legislation. That means these changes do not capture ‘visitors’ and ‘invitees’. And remember – neither of those terms are defined in legislation! Nor is an ‘occupier’!
So, that’s simple in theory, but the explanatory note had some very interesting commentary.
It says that if a body corporate decides to tow a vehicle, the body corporate must act reasonably. There are still rights available to an owner or occupier to dispute the body corporate actions, and the body corporate may still be liable if the decision to tow is found to be unreasonable or unlawful.
This seems very deliberate from the government. On the one hand, they’ve provided this quite new approach to towing, but then, on the other hand, they’ve given bodies corporate a pretty big reminder that they need to be careful about what they do.
We urge caution to anybody who thinks this means it’s carte blanche to tow. Yes, the options are now there to tow, but you must be careful.
It is not the free for all that people might think it is. The legislative intent is to resolve things without going to third parties like the Commissioner’s office. It would be crazy to tow a car without trying to find out who it belongs to and asking them to move. That is very unlikely to be capable of being defended as a reasonable decision.
There will no doubt be people who do it. Our issue with this legislation is that the explanatory note says, ‘Hey people, be reasonable’, but there’s nothing as prescriptive to that effect in the Act.
Let’s present this scenario. You’ve got a high-rise building with predominantly a high turnover of tenants. You’ve got somebody who signed a 12-month lease in the building only one or two weeks ago. They haven’t seen the by-laws. They park in a spot they believe quite reasonably is space in which they can park, particularly if there’s no signage or the signage isn’t clear. Is it reasonable to tow that person? If they parked there for an hour over the length of time? I think there are several factors that would lead you to think it might not be reasonable.
If you’re defending one of these positions from a body corporate perspective, when you’re towed someone without trying to talk to them, you must be able to answer ‘Why’ and be able to justify that to whoever is asking, which is more than likely to be an adjudicator.
A short note here: the issue of an ‘abandoned vehicle’ is not really covered by these changes. By that, we mean a vehicle abandoned on common property, it doesn’t belong to an owner or occupier, or despite all the best efforts of the body corporate, they cannot track down the owner of the vehicle.
A final, tiny side note is that ‘Motor vehicle’ here has the same definition as it does under the transport laws. It does not include a motorised mobility device, a motorised scooter, a personal mobility device, or a power assisted bicycle. It may not even include a golf cart!
Frank Higginson
Hynes Legal
E: frank.higginson@hyneslegal.com.au
P: 07 3193 0500
Chris Irons
Strata Solve
E: chris@stratasolve.com.au
P: 0419 805 898
This post appears in the November 2023 edition of The QLD Strata Magazine.
Question: As building managers, we’ve been instructed by the committee to organise the towing of cars if they stay in visitor parking longer than 2 hrs. Can an owner of a towed vehicle take action against us?
My body corporate committee appointed a car towing company to tow cars from our visitor parking if the car is parked for more than 2 hours. There is a sign displaying 2 hours maximum parking.
We are the building managers. The committee has verbally instructed us to place a notice on cars warning the car will be towed after the 2 hour time limit has been exceeded. We then emails a photo of the car and a request to tow to the towing company.
Our agreement states only that we are to clean and monitor visitor parking. There is no mention of towing, taking photos and sending towing requests to the towing company.
We are concerned an owner of a towed car will take action against us. Where do we stand?
Answer: there is scope for an owner to involve you in any claim they may make against the body corporate.
I really don’t think people should be knowingly involved in actions they know are unlawful. I would do it gently, but as a manager, I would tell the body corporate that you won’t instruct the towing company for fear of repercussions to you personally. That could even be on written legal advice – which makes it very hard to argue with.
But to answer the question – yes, there is scope for an owner to involve you in any claim they may make against the body corporate. The merits of that are something else entirely through.
Frank Higginson
Hynes Legal
E: frank.higginson@hyneslegal.com.au
P: 07 3193 0500
This post appears in the February 2023 edition of The QLD Strata Magazine.
Question: I am in the 144 lot apartment building. A resident or visitor has been parking in my allocated parking space. What can I do? Can we tow the car given that the car is parking in my space for more than 24hours?
Answer: You can’t tow the car without an adjudicator’s order.
No, you can’t tow the car without an adjudicator’s order. If you do tow the car then you run the risk of being liable for what happens to it during its impounding.
If you are having problems with people parking in your spot, your body corporate committee should be enforcing its by-laws about parking.
Chris Irons
Hynes Legal
E: chris.irons@hyneslegal.com.au
P: 07 3193 0500
This post appears in Strata News #466.
Question: Our Body Corporate is constantly threatening to tow residents who park in designated visitor parking. Can they actually tow residents’ cars or is this just scare tactics?
Our Body Corporate is constantly threatening to tow residents who park in designated visitor parking. We have been here 3 years and to our knowledge, no one has ever had their vehicle towed. Can the BC actually tow residents’ cars off the property legally or is it just scare tactics?
I have read the other Q&As in this article but it’s still not clear. Does my body corporate have to issue me with an official breach notice prior to towing my car? Not just a threatening email?
Answer: Cars can be towed with an order from the Commissioners Office. That order takes several months to issue.
I’d agree with you when you say it’s a scare tactic. Cars can be towed with an order from my former Office, the Commissioners Office. That order takes several months to issue.
To do any of that, it requires the body corporate to have a by-law providing for towing. Have you had a look at your by-laws to see if that’s the case? If there’s no by-law then there’s zero option for the body corporate to follow through on their threats.
Having said all that, it’s perfectly fine for the body corporate committee to send communication to all owners and occupiers about parking and ask they comply with parking obligations. How they word that communication is crucial. It can be as threatening and dramatic as the committee likes, but my experience is that you catch more flies with honey.
Chris Irons
Hynes Legal
E: chris.irons@hyneslegal.com.au
P: 07 3193 0500
This post appears in Strata News #433.
Question: Can my body corporate put wheel clamps on a vehicle parked in visitor parking?
Can my body corporate put wheel clamps on a vehicle parked in visitor parking? I live in a townhouse complex with internal roadways.
Answer: Absolutely not.
Absolutely not.
There is no self help remedy for what I suspect is a purported by-law breach. The only way to enforce by-laws is with an order from the Commissioner’s office. This article we wrote on visitor parking.
Frank Higginson
Hynes Legal
E: frank.higginson@hyneslegal.com.au
P: 07 3193 0500
This post appears in Strata News #390.
Question: Do the recent tow truck legislation changes alter whether the body corporate can tow a car from visitor and other strata car parking areas?
Do the 16 April 2018 changes to tow truck legislation alter the process to be adopted by a body corporate wanting to tow owners vehicles which are parked in designated visitors car spaces?
Answer: The recent changes had no impact on the restrictions and requirements.
The recent changes to the towing legislation had no impact on the restrictions and requirements (hoops to jump through) of bodies corporate towing cars.
Frank Higginson
Hynes Legal
E: frank.higginson@hyneslegal.com.au
P: 07 3193 0500
This post appears in Strata News #233.
Question: How do you remove an abandoned car on your property? Can we tow the car?
A previous tenant has moved out and left his unregistered car behind in the underground car park and despite repeated requests has not returned to remove it.
The letting agent has not co-operated on the matter claiming that the tenant’s account with them is now been closed.
How does the Body Corporate legally remove the offending vehicle?
How can the removal costs be referred back to the previous tenant as this should not be a Body Corporate expense?
Answer: If the body corporate is 100% certain that the car is in no way connected with anyone in the scheme, the pragmatic approach is to tow
The issue is this:
The body corporate cannot tow the car of an occupier without going through the formal by-law breach process.
If the car does not belong to an occupier it becomes like me parking on your driveway without your consent. You can arrange to tow me.
If the body corporate is 100% certain that the car is in no way connected with anyone in the scheme, the pragmatic approach is to tow it and see what happens. The worst that can happen is the owner comes back and says ‘You should have breached me, and you didn’t, therefore you owe me what I spent to get my car back.’
If the owner was not associated with the scheme the body corporate’s position would very defensible.
If the owner was an occupant the body corporate would not have a leg to stand on.
That is the pragmatic position! And if only we could get some legislative reform to make this all a lot easier…
Frank Higginson
Hynes Legal
E: frank.higginson@hyneslegal.com.au
P: 07 3193 0500
This post appears in Strata News #108.
Have a question or something to add to the article? Leave a comment below.
Read next:
- QLD: Q&A The First rule of Visitor Parking in Apartments – umm, it’s for visitors!
- BCCM: Parking in community titles schemes
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We have vistor parking for our unit complex and the block of units next door has little to no parking, so they are always parking in our spaces. What can the body corporate do other than a note on the windscreen ( which is useless) ? Every day a note is left on this one car and everyday thay park there. What can be done?
Hi Michelle
We recently recorded a webinar on creative parking solutions for QLD bodies corporate. It’s full of excellent ideas on how to solve parking problems. You can watch it here: Creative solutions to your body corporate parking problems
I see this video is not available any more at the link provided. Is there any alternative?
Hi John
I have updated the link to the parking solutions video in the above response.
Thanks for alerting us to the broken link.
Body Corporate sold my car to wreckers after I had asked in writing to let me park it in visitors park for 2 weeks while I was waiting for car part to arrive. They towed and sold it on the last day of the 2 weeks.
Tow truck company wouldn’t give my car back because they said they bought it off body corporate for cash!
I rang police and they said not their problem.. it’s a civil matter!!!!
Owner of a unit at broadbeach for 5 years, we use it as a holiday unit & have an aged, registered car we leave in complex car park.
On return from a 10 week trip to Sydney the car was not here, on enquiring found car had been towed away, apparently an owner objected to Management who put signs on it that it was illegally parked & would be towed, which it was.
We had a 7.00 AM appointment in Brisbane the following morning, so had to hire a car [ by time we found out what happened was too late in day to get car]
How do we recoup our costs, approx. $900
We have been in touch with [our strata manager] 2 days now no answer
Hi Chris and Frank.
Can you please identify the reasoning that leads to the conclusion that an owner cannot utilize the Tow Truck Act to tow a vehicle illegally parked on his or her property?
The definition in the Tow Truck Act says-
private property—
(a) means land, or a road over land, from which the occupier of the land may lawfully exclude other persons; and
(b) despite paragraph (a), does not include land or a road controlled by—
(i) the Commonwealth; or
(ii) the State; or
(iii) a local government.
The Act permits owners and occupiers to enter into contracts with authorized tow truck operators to remove vehicles which are illegally parked from private property and subject to compliance with the other provisions of the Act, to authorize vehicles as defined to be towed.
Is there some other provision of legislation which overrides the empowerment provided by the act in the case of land located within a group title community?
The authorized tow truck operator would appear to be empowered as an owner’s licensee to enter upon the common property to affect the removal from that owner’s property of an illegally parked car in the same way that an owner can authorize any other service provider to enter upon the common property to come to the unit- say to clean the unit or effect repairs to it.
At common-law any owner or occupier of land has a lawful right to exclude others from his or her land and it would be very surprising if there is some other legal impediment to that right being available to the owner simply because the property is in a unit complex.
In other words it would be useful to know the reasoning process that leads to the conclusion expressed by Mr. Irons.
There is a person living with a relative of mine where the relative is trying to have the person removed from their property (free standing home), plus the person’s possessions including a car that is parked on the property. The person lived there rent free but has now been asked to leave. So does my relative have the right to have the car towed off the premises, and if so where is the relative allowed to have the vehicle towed to?
Hi David
This question is outside of the scope of this site. We deal specifically with strata properties.
My vehicle was towed from my apartments, I was away from home at the time this happened and body corporate had threatened my sister that it was to be removed from our Parking spot as it a had a oil leak I was unaware off My vehicle was towed and I was required to pay an amount that made it impossible to get back as I was not working and stuffing from depression 4 years have passed now do I have any rights at all in getting my vehicle or belongings from the vehicle back Thanks
I am in the 144 apartment building and a random resident or visitor park in my allocated parking space, what can I do next? Am I allow to tow the car given that the car is parking in my space for more than 24hours.
Hi Roy
Chris Irons, Hynes Legal has responded to your question in the above article.
From Question: “Our body corporate is constantly threatening to tow residents who park in designated visitor parking. […]”
Better than threatening to tow residents’ vehicles from visitor parking, or go through the ridiculous rigmarole of having to wait for several months for a commissioner to issue an order etc., is to simply do what we do and instruct visitors to park their vehicles close behind the residents’ vehicles so that these roguely-parked residents are then unable to get their vehicles out of the visitor parking whilst ever the visitors’ vehicles remain on-site. When finding that their vehicles are blocked-in, these recalcitrant residents then have no valid reason whatsoever to start their car_ping about it to anyone.
Would not work for us. The unit owner, who insists on parking in visitors, would simply drive into them.
Re Frank’s comment about clamping. It may not be allowable, but it certainly works, particularly with owner occupiers and their guests. You only need to do it once. Word gets out very quickly…
Hello, thanks for dealing with the parking issue. I live in a 89 unit complex which has ample green space and visitor parking in a battle axe block set well back from the public road. I believe that our complex is unique in that all driveways are common property and some units have RV type carports accessed by a seperate driveway ie common property. Many unit owners park on their Non exclusive driveway and some park permanently in visitor spaces. In the five years I have been here I know of no enforcement action being taken. Recently I parked my caravan (which was stored of site) in a visitor’s spot to load up for holidays. The Committee Secretary spoke to me regarding parking, I said thanks but felt, even though I was in the wrong, it appeared the bylaw was being selectively enforced and ignored the request to move my van before I was ready. The Secretary was not happy and now I am labeled a troublemaker. Am I correct in assuming that there are no winners in the parking issues.
Hi John
The following response has been provided by Chris Irons, Hynes Legal:
I’d say your situation is less about parking than it is about by-law enforcement and, dare I say it, communication. Yes, all by-laws must be enforced by the committee, but every situation must be considered on its merits and supported by evidence and the proper process. No, it’s not up to the secretary or any one member of the committee to enforce by-laws – it’s a decision of the committee – but there’s absolutely nothing wrong with the secretary having a chat with you and asking you to move your van. That’s not by-law enforcement, that’s just a discussion about what the rules are.
By your own words, you admit you were in the wrong with how you’d parked and at that point, while I appreciate you might think it unfair that no one else has had a ‘talking to’ about it, you don’t know for sure that’s the case and even if you did, it still doesn’t change the fact you were in the wrong and declined to do anything about it.
As for being labelled a ‘troublemaker’, based on my extensive knowledge of the legislation I can’t see anywhere where there’s provision for a committee to declare anyone a troublemaker, let alone any consequence for it. Similarly, there’s no consequence – no legislated one, anyway – for the secretary not being happy with you. So what to do now? Well, it’s up to you. You can approach the committee to enforce by-laws every time you see one being breached. You can put up a motion to a general meeting to have that by-law changed. You can reach out to the secretary to smooth things over. Or, you can go on as is. If it were me, I know which one of those options I wouldn’t be pursuing.
Our onsite offstreet parking beside our building does NOT say “”visitor”” parking. As our lots only have 1 allocated basement Carpark, for the last 11years since I’ve owned, residents use these parks ???
We live in 52 Unit Complex in Bulimba and some Units are Rented and some Owned . There are some 75 car parks in the building and 5 visitor spots with one Disabled Lot. The undeground carpark is locked and tenants allow their friends to use the visitor car parks under printed signage stating a max time of 7 hours in the by-laws. We have had tenants providing access to their friends with electronic unlocking l with some staying days in the one of the visiting spots. The committee has warned these people to move their car to the road but still they take no notice. We leave notes and put up signs but these seem to be ignored
By giving these offenders an allowance of one overnight stay as gesture of understanding ,they continue to abuse the limit and refuse to move their vehicle. Can you tell us what can be done , we have breached the person who permits entry but we are frustrated and need some guidance .
Hi Geoff
This article – QLD: Q&A The First rule of Visitor Parking in Apartments – umm, it’s for visitors! should assist. Specifically this Question: One lot owner abuses our visitor parking in apartments by allowing their friends to park in the space all weekend or overnight. What right do we have to police this?
All the best with the matter
Our body corporate is very lax in following up on parking violations against the by-laws. Nobody is supposed to be parking along the roadways in our complex of 125 townhouses, but it happens so often on the weekends and at night that it has become too difficult to manage and gets overlooked. Recently our neighbour has started parking in front of a fire hydrant outside his residence. I politely mentioned it once and he moved the vehicle, but he and his visitors have been parking in front of it more frequently. Does the fact that the vehicle is parked in front of the fire hydrant affect the rules for towing?
Hi Judy
We’ve received this response from Todd Garsden, Hynes legal:
If an owner is concerned with occupiers parking on the common property then they can submit a form 1 to the body corporate. If the body corporate doesn’t then take appropriate action the owner can seek to enforce the by-laws.
Admin: this article may assist – QLD: The golden rules of bylaw enforcement + Q&As
What rights do I have as an owner when someone parks in my exclusive use parking space
Hi Tanya
We’ve received this response from Todd Garsden, Hynes legal:
There are two option available when someone is parking in your exclusive use area – similar to the above, seeking that the body corporate enforce the by-laws or, a riskier approach, considering having the vehicle towed (if the towing regulations are complied with). This is hard to prove as you need to evidence consent of the parker to being towed.
Hi Nikki
The person in question is not an occupiers or a visitor just a girlfriend who thinks she has the right to park on common property when our bylaws state that nobody is allowed to park there. I have just send a form 1 to bodycorp is there another way I should approach the matter and how long do I wait till bodycorp does something.
Thanks Mary
There is a tenant that has a visitor that parks her vehicle on common ground and stays every night. There is a sign in out driveway that stimulates Tenants vehicle only. The person in question is not a renter and the person in question is renting. I am an owner and also on the committee. I have taken this matter up with my bodycorp but they have not gotten back to me.
Hi Mary
Thanks for your question. We have received the following reply back from Todd Garsden, Hynes Legal:
The first issue is whether the person parking is an occupier or a visitor. If they stay every night that sounds to me to be more like an occupier – they don’t have to be on the lease to be an occupier.
See this post: QLD: Q&A I Don’t Live Here. I’m Only Visiting … Every Night
Then it is a matter of what the by-laws say. Usually, there would be restrictions on where occupiers (and visitors) can park. If the parking is contravening a by-law then the owner should send a Form 1 to the committee asking for the by-laws to be enforced.
Dear Strata,
I have a problem with my parking space. I run the business at the medical building. My lot get one parking which I clearly put the sign up that it’s only MY NAME who can park there, still, loads of car parked there and it’s really stress me out!
I now put up a sign saying “You are parked ILLEGALLY. Your number plate has been noted. You will be towed if you park here again”. Then, someone tore my sign off.
I contact numerous times to Body Corporate, before this, I kindly asked for CCTV footage because my car got crashed in the parking lot and since then until now (More than 1month), I have not received any CCTV footage yet. My Body Corporate works slow, helpless, and rude. Do you have any suggestion regarding this matter? I have no idea what to do!
Hi Nahathai
We have received the following reply back from Frank Higginson, Hynes Legal:
The starting point is to confirm absolutely that it is yours. That means it has to be on your title or granted to you by exclusive use by-law in the CMS.
If it is not, it is common property and that then gets ugly because anyone can use it, subject to the by-laws.
If it is yours the easiest way to stop this happening is probably to install some kind of blocking device – which would need body corporate consent. If others have them, or if the body corporate is refusing to enforce by-laws, it would probably be reasonable to allow you to protect your space in this way by preventing others accessing it.
CCTV footage should be a body corporate asset. You would be entitled to it. If they don’t provide it, I would complain to the police in the first instance about the damage to your car. They would probably get access quicker!
Failing that you may need to go to the Commissioner’s Office to seek orders around these things.
Hi. Before you remove any vehicle, take photos of it with your mobile, which registers the time. Make sure you get close photos, and then again on the truck, because some owners, furious you have had it removed, maintain it was damaged, so you get to pay for all their panel work. Your photos will protect you from that.
Hi Annie
We have received the following reply back from Frank Higginson, Hynes Legal:
Fine, assuming that you have the right to do it in the first place!
I wouldn’t do it, tempted as I am with one unit owner and his SIX CARS, four of which grace our visitors car park, but I can understand those who simply lose it and do. Just make sure you have photos, if tempted.
Can a committee change/make by-laws contrary to council requirements
Our scheme is in a dead end Street and we have 35 townhouses in a gated community with 17 car spots marked as “visitor parking” four of which are are at the front of the complex marked for mail collection only (??) which would suggest they would be only for a few minutes however the council by laws require 1 visitor carpark is required for every 8 residential properties ie in this case a council requirement would be approx 4 allocated visitor parks for the complex… I suspect in the development application off street parking was to be allocated within the grounds so as not inconvenience our neighbours outside the complex however these parks are now visitors only (and may I add rarely used by visitors) and residents are asked to park illegally outside the complex (there is no street parking and very limited parking bays in the adjoining streets
Hi Anna
We have received the following reply back from Todd Garsden, Hynes Legal:
If the development approval requires a particular condition to be met – such as a minimum number of visitor car parks – and the body corporate doesn’t meet that conditions, the body corporate is at risk of the council taking enforcement action which can result in significant fines.
So the body corporate needs to make sure that it meets the council requirements.
G’day,
A third party not affiliated in any way with the townhouses I live in continuously parks in the visitor spaces for our units, it is signed, and even has folding bollards stating the parking is strictly for the residents of our precinct. Can I have their car towed?
Hi Chris
We have received the following response back from Todd Garsden, Hynes Legal:
Depending on the circumstances it is possible – but you still need to prove consent, which means the specific signage becomes very important.
My Body Corporate has recently engaged the services of a parking company to manage the visitors car park without giving notice to the residents. The parking company has erected signs stating 4 hours maximum parking and have been handing out fines to people for overstaying this.
Is the body corporate allow to do this?
Hi Kieran.
Thanks for your question. We have received the following reply back from Frank Higginson, Hynes Legal:
Is the body corporate allow to do this? No.
Hi,
My vehicle recently got towed from my own apartment block which I feel I have been clearly done over. So my cousins staying at my place over the holidays and she used the vehicle to nip to the shops and on her return she’s parked in a reserved bay which is located in the visitor parking area. Theres roughly 12 visitor spots and 4 reserved parking spots that the company next door use, there is tow away signs displayed but I feel its really un fair as my vehicle is register with my building in which I pay rent every week. The building manager was not even notified and had no clue when I asked him surely they should of notified him and he could of checked that my vehicle belonged to a resident in the building.
What are your thought? Have I been hard done by and is there anything I can do as I have just had to pay $550 to retrieve my vehicle. Not only that but my vehicle has been scratched when removing it so who’s liable for that? the tow company or the company next door?
Hi Elliot
Thanks for your comment. We have received the following reply back from Frank Higginson, Hynes Legal:
I don’t understand how common property car parks can be ‘reserved’
They are common to all owners or they are exclusive to one. The alternative would be some form of formal lease or licence to third parties.
I obviously need more detail to confirm but this sounds a bit underhanded to me.
Is there any difference in what you can do when dealing with a vehicle (owner another tenant, visitor or unrelated party) parked in a way that blocks access to a residents parking space or garage?
Does the BCM or tenant who has access blocked have the ability for a prompt remedy to move the vehicle or is this a police matter? I assume this is an established precedent for private property where there is a trespass involved.
Hi Mark
Thanks for your question. This reply from Frank Higginson, Hynes Legal:
It is still a civil / by-law matter.
First rule is to find the car owner and ask them to move.
Second is to leave a (nice) note on their window asking them not to do it again.
Third (getting a little more aggressive) is to park them in too and leaving your number on their window.
Last resort is a Commissioner’s application to prevent future conduct.
No one can remove cars without an order.
So tomorrow if I come and park my vehicle on your property in your driveway in front of your garage and you cannot get your car out to go to work in the morning that might not be Ok? However there is nothing your can do about it?
I fail to see the common sense or logic to your reply, even if what you say is legally correct. Assume you could take me to court for damages as a civil matter after the fact? I’d have the vehicle forcefully moved only as far as necessary to enable me to get access. If this stays on private property including the BCM common property I doubt the law is really so one eyed as to favour the offender?
Hi Mark
This response from Frank:
The differences are:-
· my house is not contained in a community titles scheme;
· the car is parked on my property and not common property.
but even having said all that, if someone parks across my driveway and I don’t know where they are my options are still what I laid out in my response in the first instance.
If an owner of a property was to park in visitor parking – against signage, can their car legally be towed? Or can they be issued with a breach notice?
Hi Rhiannon
In reply, Frank Higginson, Hynes Legal points you to this section of the above article:
“If it is an owner or occupier, then the only way to tow it away is by an adjudicator’s order. Put up as many warning signs threatening immediate towing as you like – if you want to enforce by-laws then there is a process to follow.”
Thanks
Hi a family member visited us on Saturday and stayed over for the night. In the morning his car had been towed away at 1.30am. There are clear signs stating parking for 6 hours only in the visitor car spaces. In the past the managers are very helpful with issuing a permit for the over night stay. In this case it was after hours and we did not apply for one.
Now the crunch. The fee to recover the car was $550. Our building is in Labrador and the tow company is in Nerang. The sign says charges from $440 but we had extra surcharges due to the building location. To top it off we could only collect the car between 10.30am and 12 mid day. 1 and a half hours. Not very convenient when they live in Redland Bay and could not leave early.
The building is Sapphire in Labrador Street Labrador Qld 4215. It is a secure locked up car park under the building so clearly the car was a visitor or guest to the building.
Do I as an owner have any recourse or action I can take.
And most important is it legal to tow away the car.
Many thanks
Al Rennie
Hi Al
We have received this reply back from Frank Higginson, Hynes Legal:
A genuine visitor to a building cannot have their car towed without an order from the Commissioner’s Office. The owner of the lot who was being visited should pay the amount and then seek reimbursement of it from the body corporate – and they would almost certainly win if it got as far as adjudication.
Has there been any update to the law in relation to Body Corporates/Managers being given power to tow illegal parked cars. Your article is dated October 2014. Has there been any progress with this?
Hi Redcrab01
Thank you for your comment.
Frank Higginson, Hynes Legal has provided the following in reply to your question:
We have a discussion paper out about towing cars, the comments on which closed ages ago. We are yet to see what the government does in response to it.
Has there been any recent changes to this?
I’m researching a property and I’m seeing reviews where some Building Managers still tow visitor’s cars in visitor parking if the 6 hour parking limited is exceeded.
Hi Bill
Frank Higginson, Hynes Legal has provided the following in reply to your question:
The law has not changed in any way.
A friend of mine has just had his car towed from a visitor car parking space at the building I live. There are signs all over the visitors car parking stating that all visitors must park for only 8 hours and saying that all visitors must display in a paper a phone number and the time they parked in. It is also stated that failing to do that would result in having the car towed.
My friend parked his car in one of the visitors spots but didn’t have a paper/pen in his car; he also forgot to ask me for that when he came to my apartment . After 35 minutes approximately his car got towed and he had to pay $660 to get the car back. There were several available visitors car spaces in the building at that time, so it wasn’t causing problems to anybody.
I know he hasn’t complied with the rules stated in the signs of the building, but he was definitely a visitor since he was at my apartment visiting me – a resident of the building. And he just forgot a piece of paper!!!
Is there anything he could do in this case to try to get his money back? Is the body corporate/towing company completely legal/right at towing his car just because of the lack of a piece of information in the dashboard?
Hi Rafael
We have received the following response back from Frank Higginson:
If there was an exam for body corporate lawyers this would be a legitimate factual scenario!
In my view the visitor has been very badly done by.
He was a genuine visitor. A body corporate cannot limit a visitor car park 8 hours. There is a very good argument that it cannot limit hours at all, but certainly 8 hours is not anywhere near enough to the extent that a time limit was reasonable.
Imposing an obligation on visitors to leave the note in the car? To be honest I haven’t seen this before, but there is probably an argument that is a reasonable suggestion. It makes sense in the context of being able to tell who belongs to where.
Towing the car without notice? Under the BCCM this is unlawful. The by-laws were breached. The remedy for that is a notice of breach of by-laws, with a chance to rectify the breach. There is no ‘self help’ remedy under the BCCM Act to take action without following the proper statutory processes.
The owner could reimburse his friend the costs and then make an application to the Commissioner’s Office for the body corporate to reimburse it. The friend does not have standing to bring an application but the owner does. He would be likely to succeed in my view.
There is an argument that the signs everywhere amounted to implied consent to tow under other state legislation (like you can have with private property), but how that relates to the BCCM Act has not yet really been ventilated. The Commissioner’s office would not take that into account in any event as it is beyond their jurisdiction. They look at by-law enforcement and the rules on that are clear (and as per my prior article – above).
Hi Lisa
Frank Higginson, Hynes Legal has gotten back to me with the following response to your question:
Generally before a car is towed, the owner of the car must have consented to the car being towed (ie through clear signage) and the towing must be done by a licenced tow truck driver.
Without the consent of the car’s owner being obtained, there are significant fines that can be imposed. We stress that putting up a sign will not give a right to be towed or demonstrate consent – it depends on the individual circumstances.
I was at a meeting this week when this issue came up. An owner was querying their rights when someone parks in their exclusive use space. Could they have the vehicle towed?
The BCM noted they body corporate could have nothing to do with that and if the owner took that option they would need to deal with the repercussions themselves.
What would be the likely outcome if a lot owner had a vehicle towed from their exclusive use area?