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Home » Maintenance & Common Property » Maintenance & Common Property QLD » QLD: Q&A Clarity on responsibility for repeated internal leaks in a high-rise

QLD: Q&A Clarity on responsibility for repeated internal leaks in a high-rise

Published December 1, 2025 By Todd Garsden, Mahoneys Last Updated December 1, 2025

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This article discusses how responsibility is determined for recurring high-rise leaks between lots in Queensland high-rise buildings.

Question: How do I get the body corporate to take responsibility for a recurring leak from the lot above that appears to be a building defect?

I live in a high-rise apartment on the Gold Coast. Several months ago, water leaked through my ceiling from the bathroom in the unit above. The plumber identified the cause as water spilling onto the bathroom floor during a toilet repair, then escaping down into my ceiling.

When the ceiling space was opened, we found a large plastic ice cream container sitting in the cavity directly under the bathroom waste above, along with obvious water staining on the surrounding concrete and pipes. This suggested the problem had happened before and that someone had tried to manage it with a makeshift solution, rather than fixing the defect properly.

The first time, my damage was minor. I immediately notified the building manager and the body corporate committee, and asked them to arrange proper repairs to prevent it from happening again. They did not respond or take action.

The leak has now occurred again, and this time the building manager refused to help, saying it is not a body corporate matter. The strata manager has taken the same position. I have had to hire a carpet dryer at my own cost, run it for three days, and may need professional carpet cleaning and painting. I will probably have to put the ice cream container back in the ceiling cavity to protect my lot from future leaks.

Given the history, the evidence of repeated leakage, and the makeshift container in the ceiling, how can this not be treated as a body corporate responsibility for a building defect? What can I do to require the body corporate to investigate and fix the underlying problem properly, rather than leaving it to me and the lot above to manage each time it leaks?

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Answer: It sounds like this issue is with something the owner is responsible for maintaining.

A body corporate (and its body corporate manager) is not responsible for everything that happens within the building.

By the sounds of it, the issue is with something the owner is responsible for maintaining (i.e. their own toilet). Accordingly, it is the lot owner’s responsibility for any damage caused by the toilet, not the body corporate. Unless there was defective common property, or something else the body corporate is obliged to maintain, there is no responsibility on the body corporate to address the issue.

Todd Garsden
Mahoneys
E: tgarsden@mahoneys.com.au
P: 07 3007 3753

This post appears in Strata News #772.

Have a question or something to add to the article? Leave a comment below.

Read next:

  • QLD: Q&A Why should I pay for damage to another person’s property?
  • QLD: Q&A Responsibility for maintenance of common property
  • QLD: Q&A Boundary and Common Property Issues

Visit our Maintenance and Common Property, Strata Building Defects OR Strata Legislation QLD.

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About Todd Garsden, Mahoneys

Our clients include some of the largest bodies corporate in Queensland and northern New South Wales, but our experience spans from Perth to Port Douglas. With extensive experience in this area, we understand the body corporate industry and how it has changed due to the rise of apartment living. We also understand how individual body corporate committees function. The team are experienced in dealing with issues that arise in regard to community title schemes. We know the risks inherent in the process and are adept at dealing with all types of situations.

This gives our clients confidence that we will provide them with the best advice and advocacy in all body corporate and strata matters. Our lawyers have guided clients through all types of transactions and disputes in our years of practice.

Todd is a regular contributor to LookUpStrata. You can take a look at Todd’s articles here .

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