NSW: Q&A What Happens When The Common Property is Not So Common?

Lot owners from NSW are wondering what to do when the common areas at their established building aren’t so common.

Table of contents:

• QUESTION: Can a resident use the fire hose to clean his car on common property.
• QUESTION: We share a patio with our neighbour. They have many plants, and we have a small piece of gym equipment in the area. Who is in breach?
• QUESTION: Approval was given for an owner to update plants and mulch in a common property garden bed. The owner then ordered masonry blocks and pavers. The owners corporation stepped in, and now the owner wants to go to meditation. Can the OC revoke the initial approval?
• QUESTION: What are residents rights to common property storage areas? What does the strata need to do to reclaim storage areas that are being used and padlocked, without approval, by residents?
• QUESTION: Can we wash a car on common property in NSW?
• QUESTION: If exclusive use of common property has not been registered and more than one year has transpired since an agreement, is the exclusive use arrangement valid?
• QUESTION: A lot owner in our small block has placed outdoor furniture on common property. Three out of our four lot owners say this is OK. Is it a matter of majority rules?
• QUESTION: Our complex has several common areas behind locked doors which are only accessible via a Strata Master Key.
• QUESTION: One particular lot owner has ‘moved into’ a section of the common areas and uses this space as their own. Do we have a right to ask the owner to either remove their items or make them available to all residents?

Question: Can a resident use the fire hose to clean his car on common property.

Answer: Draft a by-law to prevent unauthorised use (tampering, interfering, removal) of all fire safety equipment installed at the scheme.

Rob Broadhead, 2020 Fire Protection:

If the hose reel water supply is fed from the fire hydrant system, using the fire hose to wash a car will contravene the water supply regs because hydrant water is un-metered. This can result in large fines (circa $10,000) from Sydney Water.

If the hose reel water supply is fed from domestic/ drinking water, there is no legal reason it can’t be used.

Regardless, hose reels are not manufactured for regular use. The owners corporation should create a by-law preventing its use so the fire hose does not wear out.

A practical solution may be to install a lockable cabinet for the whole hose reel openable with a break glass &/or key.

Leanne Habib, Premium Strata:

Yes, a by-law could be drafted to prevent unauthorised use (tampering, interfering, removal) of not only the fire reel, but any other fire safety equipment installed at the scheme.

If the hose is simply a common property hose, individual owners should not be using that supply for their private purposes. It is common for strata schemes to install a lock on common property taps (excluding fire hose reels) to ensure only the authorised agents/contractors of the owners corporation use their water supply.

Rob Broadhead
2020 Fire Protection
E: rob.broadhead@2020fire.com.au
P: 1300 340 210

Leanne Habib
Premium Strata
E: info@premiumstrata.com.au
P: 02 9281 6440

This post appears in the August 2024 edition of The NSW Strata Magazine.

Question: We share a patio with our neighbour. They have many plants, and we have a small piece of gym equipment in the area. Who is in breach?

We have a back patio as a shared common area. My neighbour has pot plants of all shapes and sizes hanging and filling the patio. We have recently purchased a small piece of gym equipment (approx. 45cm w x 80cm h – gymnastic bar), which fits perfectly in our corner of the shared patio. It has no impact on the health of the plants.

We continually receive letters of complaint under our door about our abuse of strata living.

Are we doing anything wrong by leaving this unobtrusive small bar outside?

Answer: It appears you are both in breach of the standard by-laws.

You must check the specific by-laws applicable to your scheme. However, it appears you would both be in breach of the standard by-laws.

Your neighbour is, among other things, “obstructing” common property and using an area of common property as a “garden”. You, too, are technically “obstructing” the common property as you are not meant to store anything for your private use on the common property without permission from the owners corporation.

Leanne Habib
Premium Strata
E: info@premiumstrata.com.au
P: 02 9281 6440

This post appears in Strata News #545.

Question: Approval was given for an owner to update plants and mulch in a common property garden bed. The owner then ordered masonry blocks and pavers. The owners corporation stepped in, and now the owner wants to go to meditation. Can the OC revoke the initial approval?

Last year, an owner in our 17 villa complex requested approval to change a common garden bed outside their villa. The owners corporation approved the renewal of plants and mulch in the garden.

A few months later, despite not having approval for further work, the owner ordered besser blocks to build a small retaining wall and pavers to place in front of their lot.

The owners corporation refused to approve the use of these materials and has suggested an alternative material that is in keeping with the appearance of the common property.

The owner wants to go to mediation. Can we revoke the original approval? The owners corporation would like to complete the garden using the appropriate materials.

Answer: Review the registered by-laws for any special by-laws which may be relevant, and especially consider the by-law which relates to the appearance of lots.

My suggestion is to review the registered by-laws for any special by-laws that may be relevant and especially consider the by-law relating to the appearance of lots. This is by-law 12 of the model by-laws in the Strata Schemes Management Regulation 2016, the model by-law states:

12 Appearance of lot

1. The owner or occupier of a lot must not, without the prior written approval of the owners corporation, maintain within the lot anything visible from outside the lot that, viewed from outside the lot, is not in keeping with the rest of the building.
2. This by-law does not apply to the hanging of any clothing, towel, bedding or other article of a similar type in accordance with by-law 14.

The strata committee should form a view on whether the plants, besser blocks, pavers, etc., are visible from outside the lot and not in keeping with the rest of the buildings.

For example, it may be that the besser blocks are not in keeping because they are not used anywhere else within the property. It may be that the pavers are in keeping but not in the colour grey. As you have indicated in your question, changing the materials may change whether something is in keeping with the rest of the buildings.

In relation to revoking the approval, based on your question, my understanding is that the approval was limited to renewing the plants. The strata committee should consider whether the approval involved replacing the plants with the same or similar species or if approval was given to change the plants entirely to a different species.

Revoking the approval may raise the question of why the approval was granted in the first place. If the approval was granted with knowledge of what was going to be planted, there could be an inference that the owners corporation had accepted the new plants were in keeping and it is now seeking to change its position for other reasons.

If the approval did not cover the besser blocks and pavers, the owners corporation may consider prohibiting the installation of these materials by refusing to grant written approval. Reasons should be provided if the approval is refused.

As the property is lot property, as opposed to common property, the owners corporation cannot complete the garden without permission from the lot owner.

The owners corporation should consider attending mediation with the owner with the aim of reaching an agreement. The mediation itself is confidential. However, the Tribunal has the power to make orders to give effect to any agreement arising out of mediation.

Please note that as the facts and details provided are very limited, my answer is not intended to be legal advice and does not address the legal issues and your legal rights and obligations. To obtain legal advice, I recommend speaking with a legal practitioner who specialises in strata law.

Shane Williamson
Williamson Lawyers Pty Ltd
E: shane@williamsonlawyers.com.au
P: 0404 045 605

This post appears in the August 2023 edition of The NSW Strata Magazine.

Question: What are residents rights to common property storage areas? What does the strata need to do to reclaim storage areas that are being used and padlocked, without approval, by residents? 

Answer: As a general proposition, common areas belong to the Owners Corporation. Therefore, to access and store within the common property storage area, you would need a by-law/licence/lease etc.

As a general proposition, common areas belong to the Owners Corporation (ie the collective body of individual owners). Therefore, to access and store within the common property storage area, you would need a by-law/licence/lease etc to use same and depending on the Owners Corporation, you might need to pay for use.

In terms of how to reclaim the areas appropriated by the individual owners for their own private use, we suggest the strata managing agent issue them with a cease and desist letter for them to vacate the common property storage area. Should they fail to respond, we would then recommend mediation/NCAT orders to give access, cease and desist and vacate the common property storage area.

Leanne Habib
Premium Strata
E: info@premiumstrata.com.au
P: 02 9281 6440

This post appears in the November 2022 edition of The NSW Strata Magazine.

Question: Can we wash a car on common property in NSW?

At our single-level complex of 18 villas, we each have one garage. Can we park a vehicle on common property in front of our own villa, not blocking any access or garage, to wash a vehicle using our OWN water?

Answer: As the apron is common property, you will not be able to wash your vehicle in front of your garage (without the approval of the Owners Corporation).

Most strata schemes have the following standard by-law:

1. Vehicles and parking

2. An owner or occupier of a lot must not park or stand any motor or other vehicle on common property except with the written approval of the owners corporation.

As you have identified that the apron is common property, you will not be able to wash your vehicle in front of your garage (without the approval of the Owners Corporation).

This position can easily be changed by amending the standard by-law or creating a new one with guidelines on washing vehicles on aprons.

Leanne Habib
Premium Strata
E: info@premiumstrata.com.au
P: 02 9281 6440

This post appears in Strata News #545.

Question: If exclusive use of common property has not been registered and more than one year has transpired since an agreement, is the exclusive use arrangement valid?

I own a unit in a self-managed group of 3 in a regional area of NSW. The strata scheme is using the model by-laws. However, the other 2 unit owners say the previous owner of my unit agreed that they could each have parts of the common property for their exclusive use. 

If this exclusive use of common property has not been registered for over a year, is it valid? No money has been paid to the Owners Corporation.

I have been refused access to past records. Our unit entitlements are equal.  

Answer: The only way a formal exclusive use “agreement” may be implemented is via a “common property rights” or “exclusive use” by-law.

The only way a formal exclusive use “agreement” may be implemented is via a “common property rights” or “exclusive use” by-law which must be registered on the common property certificate of title within 6 months of its passing by special resolution in a general meeting of the owners corporation.

Payment of consideration is not strictly essential but since you have been purportedly dispossessed of the common property without compensation, this would assist you in case a by-law was made and you wanted to invalidate it and it would likely be “oppressive” too.

The owners corporation cannot refuse you access to inspect the records of the owners corporation (make sure, however, you comply with the statutory procedure) and should they continue to do so, you may apply to NCAT:

188 Order to supply information or documents

1. The Tribunal may, on application by a person, order an owners corporation, strata managing agent, officer or former strata managing agent of an owners corporation to supply to the applicant information that the Tribunal considers that the owners corporation, strata managing agent, officer or former strata managing agent has wrongfully withheld from the applicant and to which the applicant is entitled under this Act.
2. The Tribunal may, on application by a person, order an owners corporation, strata managing agent, officer or former strata managing agent of an owners corporation to supply or make available to the applicant a record or document if:
   
   1. the Tribunal considers that the owners corporation, strata managing agent, officer or former strata managing agent has wrongfully failed to make the record or document available for inspection by the applicant or the applicant’s agent, and
   2. the applicant is entitled under this Act to inspect the record or document.

3. The order may specify the manner in which information is to be supplied or made available.

Leanne Habib
Premium Strata
E: info@premiumstrata.com.au
P: 02 9281 6440

This post appears in the March 2021 edition of The NSW Strata Magazine.

Question: A lot owner in our small block has placed outdoor furniture on common property. Three out of our four lot owners say this is OK. Is it a matter of majority rules?

In a block of four apartments, we have two owner/occupiers and two investors with a 25% lot share each. One owner/occupier decided to place outdoor furniture in the garden next to her side door. Is it legal to have items on common property?

I have objected to this for many reasons. The other two owners say it’s okay with them. Is it a matter of majority rules here?

Answer: Strata is a majority, but I think it should be formally approved.

Strata is a majority, but I think it should be formally approved.

Unfortunately, this is common. If you’re going to have an informal agreement, someone should write to the strata and seek permission to keep a chairman on a time to time basis. The Strata should say, ‘Yep, that’s okay. But there are conditions attached’.

There are requirements for access. I think it’s 1.5 metres – I would need to look it up – for disabled wheelchairs and those sort of things to be able to get into and out of entry and exits.

I would suggest this is maybe a fight you’re going to lose because the other people don’t mind too much about it.

I will give a caution with a block of four. With blocks of two and four, strata managers are always a bit nervous about quoting because they can get upstairs versus downstairs or east side versus west side divisions. That can get really messy and political. If the other owners are okay with this, you may need to concede on that one and the strata manager should say, look, let’s put this to a meeting. You can’t just dump stuff on common property and you need to have it formally approved.

Rod Smith
The Strata Collective
E: rsmith@thestratacollective.com.au
P: 02 9879 3547

This post appears in Strata News #397.

Question: Our complex has several common areas behind locked doors which are only accessible via a Strata Master Key.

Our complex has several common areas behind locked doors which are only accessible via a Strata Master Key. Several owners on the Committee have been using these spaces to store personal property. What can we do to ensure fair access to this common property?

Several owners on the Committee have been using these spaces to store personal property, including household items, sporting equipment, and (apparently) commercial materials. 

There is NO lease, licence or by-law for this. The response from these Committee members is that they were “given permission” by a previous Committee chairperson. This was sometime around three (3) years ago. 

It is also claimed (variously) that this use of the spaces is a “privilege” for the time and effort of being on the Committee; OR that the spaces are not exclusive, and any owner can access them. How this occurs without a Master Key is not clear. Is there an issue here?

Any help on what to do here would be appreciated.

Answer: Use of spaces in this manner should be pursuant to a by-law or at least a general meeting resolution.

Use of spaces in the manner noted below should be pursuant to a by-law or at least a general meeting resolution.

There is no right in the act to make use of an area of common property because of services rendered to a strata committee.

The owner should put a resolution to the next general meeting that a list be provided of these spaces and the basis on which they are being used – the spaces arguably have a value for lease, licence or sale and that should be offered to all owners.

Andrew Terrell
Bright & Duggan
E: Andrew.Terrell@bright-duggan.com.au
P: 02 9902 7100

This post appears in Strata News #392.

Question: One particular lot owner has ‘moved into’ a section of the common areas and uses this space as their own. Do we have a right to ask the owner to either remove their items or make them available to all residents?

We have a common property garden that wraps entirely around one particular unit. This area is the only outdoor common area that can be used for recreation in our medium sized strata complex. A large terrace area has been paved on the common property leading up to the entrance to this unit (I’m not sure who did this) and the owners have fully furnished the paved area with their own outdoor furniture. On the opposite side of the garden, they have installed a bbq and a bench seat so that when we go down to the garden we feel as though we are trespassing in their personal space.

We had assumed the bbq was part of the common areas, but when we tried to use the bbq, the owners came out and told us that it belongs to them and we could not use it.

We would like to be able to use the garden and outdoor terrace and have a bbq and seating in common areas that are available to everyone in the strata.

Do we have a right to ask the owners to either remove their seating and bbq or make it available to all residents?

Answer: The legal answer to this question is simple however the political answer is a minefield.

The legal answer to this question is simple however the political answer is a minefield.

Legally speaking, common property is for the use of all owners.

If an owner wishes to be conferred the ‘exclusive use’ of an area of common property, this right should be granted by way of passing a well drafted by-law containing a proper plan of their proposal. For a bylaw to be registered, an owners corporation is required to pass a motion at a general meeting by way of a special resolution. Usually, in such a situation, owners corporations would request that the applicant financially contributes for the rights to the subject area by paying the market value for the area of land. The appropriate payment amount for an exclusive use area of land is normally determined by way of a qualified valuer providing a valuation of the subject area.

I am guessing that the above steps haven’t been taken, which puts the current situation into an awkward grey area. My guess is that the current arrangement is an informal one between long standing owners. You will be able to determine if the arrangement is informal by requesting a copy of the by-laws for your strata to see if a by-law dealing with this item has been registered.

As an independent strata manager, I normally don’t allow owners to keep personal effects on common property. This includes a variety of items including pot plants, floor mats, artworks and barbecues. The reason I have this policy is to ensure that my buildings don’t end up in a situation like the one you describe.

Politically, for you to take ‘matters into your own hands’ and ask the owners to remove their items off common property might be a political disaster. I would suggest you take careful steps to resolve this issue.

That being said, I do think what is currently occurring is unfair and needs to be addressed. If you approach the matter with kindness and respect, you should (hopefully) achieve a reasonable outcome. Perhaps the first step might be to talk to your strata manager about the situation and ask what they think you should do. Strata Managers are often a wealth of information that can help with tricky political matters that require an impartial course of action.

Good luck! I hope this works out well for you.

Rod Smith
The Strata Collective
E: rsmith@thestratacollective.com.au
P: 02 9879 3547

This post appears in Strata News #172.

Have a question about what to do when the common areas at your established building aren’t so common or something to add to the article? Leave a comment below.

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This article is for reference purposes only and is not intended to be a comprehensive review of the developments in the law and practice or to cover all aspect of the subject matter. It does not constitute legal or other advice and should not be relied upon this way. Readers should take legal or other advice before applying the information containing in this publication.

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