In a webinar on how technology can improve building management held on 26 September 2024, Jake Sharp from MiMOR and Laura Toplis from Cadogan Facilities Management joined us to discuss the building manager’s role and how they are tasked with juggling numerous responsibilities in today’s fast-paced world. From maintenance coordination to resident communication, their role is crucial in ensuring a smooth-running building. Fortunately, technology has emerged as a powerful tool to streamline these operations and enhance overall building management.
Table of Contents:
- QUESTION: Given our building manager’s reluctance to adopt technology, how can we introduce new technology to our building?
- ARTICLE: How technology can transform the role of your caretaker/building manager
Question: Given our building manager’s reluctance to adopt technology, how can we introduce new technology to our building?
I’m enthusiastic about the potential of technology to enhance our strata operations and expedite response times. However, our building manager’s reluctance to adopt technology is a major hurdle.
While I greatly appreciate their invaluable expertise in building maintenance and operations, their technological limitations pose a challenge.
How can we effectively introduce technology in a way that leverages their skills and minimises disruptions to their workflow?
Answer: By addressing their biggest pain points first, you can maximise the benefits for both of you.
If you’re keen to continue working with your building manager, consider introducing them to your software choice. Show them how they can streamline their work, reduce paperwork, and become more efficient by learning to use this tool. Offer them support, training, and guidance to help them get started. Begin with a small step, such as using the software to report issues or create online to-do lists. By addressing their biggest pain points first, you can maximise the benefits for both of you.
Jake Sharp MiMOR E: jake@mimor.com.au
Laura Toplis Cadogan Facilities Management E: Laura@cadogan.co.nz
This post appears in the November 2024 edition of The QLD Strata Magazine.
NAT: How technology can transform the role of your caretaker/building manager
The Role of the building manager
Building managers serve as the on-the-ground representatives of the body corporate or strata committee. Their responsibilities typically include:
- Maintenance coordination: Overseeing planned and reactive maintenance tasks, including building warrant of fitness (BWoF) compliance.
- Security: Managing access control, CCTV monitoring, and liaising with security contractors.
- Resident communication: Addressing queries, disseminating information, and coordinating events.
- Contractor management: Selecting and overseeing contractors for various building tasks.
- Record keeping: Selecting and overseeing contractors for various building tasks.
The Power of technology
Technology offers a range of solutions to assist building managers in their daily tasks and improve the overall building experience. Some key benefits include:
Time savings
Automation of routine tasks, such as maintenance scheduling and communication, frees up time for building managers to focus on more strategic initiatives.
Enhanced communication
Digital platforms enable real-time communication with residents, contractors, and the owners corporation/body corporate, ensuring timely updates and efficient issue resolution.
Increased transparency
Online portals provide access to building information, financial records, and maintenance history, fostering trust and confidence among residents.
Optimised resident satisfaction
Efficient building operations and improved communication contribute to a more positive and enjoyable living experience for all residents.
Key technologies for building management
The integration of technology into building management has revolutionised the way buildings are operated and maintained. By leveraging the following key technologies, building managers can streamline their workflows, improve communication, and enhance overall resident satisfaction:
- Management software: A comprehensive platform that centralises building information, facilitates communication, and automates various tasks, such as maintenance scheduling, expense tracking, and document management.
- Mobile apps: User-friendly applications that empower residents to report issues, access building documents, and receive real-time notifications, fostering a sense of community and ownership.
- IoT devices: Internet of Things (IoT) sensors and devices that monitor building systems, detect potential problems, and optimise energy consumption, leading to cost savings and improved sustainability.
- Digital notice boards: Online platforms that replace traditional physical notice boards, providing a centralised location for announcements, important information, and community engagement.
Conclusion
By leveraging technology, building managers can enhance their efficiency, improve communication, and create a more positive living environment for residents. As the industry continues to evolve it will be essential for building managers and residents to embrace technological advancements and stay ahead of the curve.
Download the slideshow from the session: How technology can improve building management
You can download a copy of the slide presentation from the session here: How technology can transform the role of your caretaker/building manager.
Presenter Jake Sharp MiMOR E: jake@mimor.com.au
Laura Toplis Cadogan Facilities Management E: Laura@cadogan.co.nz
Article author: The Lookupstrata Team
This post appears in Strata News #714.
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